TERMS and CONDITIONS
1. All bookings are provisional until confirmed by e-mail and your deposit/full payment is received.
2. We reserve the right to refuse any booking we consider to be unsuitable for our property.
3. A 25% deposit is required upon booking. By paying the booking deposit (or entire rental in case of a late booking) the client confirms that they have read and agreed with these terms and conditions.
4. The balance is payable 8 weeks prior to the arrival date. Taxe de séjour / Tourist tax will be added to your balance invoice. There is no tax payable for children under 18, please ensure you advise the correct number of adults and children when booking.
5. Period of rental commences at 4pm on day of arrival, and ends at 10.00am on day of departure. Alterations to arrival and departure times are by prior arrangement only.
6. On departure the property is to be left in the same state of tidiness and cleanliness that it was on arrival.
7. Pets are not accepted on the premises, unless by prior arrangement.
8. Please report breakages and damages, so that they may be replaced in time for our next guests.
9. The maximum number of guests permitted is four INCLUDING children. This occupancy level is to ensure the comfort of our guests.
10. We regret we cannot be held responsible for interruption in services eg. internet, swimming pool, electric, water. We assure you we will endeavor to do our best to resolve the problem as soon as possible.
11. The owners shall not be liable to you or any member of your party for any loss or damage to you, your property or hire car, however caused. We strongly advise holiday insurance to cover you in the case of accidents.
12. The owners reserve the right to terminate your stay if you or members of your party are believed to be causing a nuisance/excessive noise, or are not treating the property with due respect. In this event no refund will be made for the unused portion of the holiday.
13. The owners respect the right to your privacy whilst staying in the property but reserve the right to enter the property should this be necessary to carry out urgent repairs.
14. The pool is open from the end of April until the end of October, weather permitting. The pool is not heated therefore the water temperature is dependent on weather conditions.
15. Deposits, balance or full payments are refundable in accordance with the following refund policy:
If the property is rented by a new client for the same dates, duration and rate, we will refund in full.
If the property is rented by a new client for the same dates and duration at a discounted rate, the clients payments will be refunded minus the discount amount.
If the cancelled dates are not rented, no refund of payments will be due.